Remote
Excelsior Essential
€9.99
/month · VAT included
Technical line on WhatsApp, deadline reminders, digital logbook and recall alerts.
Included for the 1st year when you buy through ChillAuto.
Subscribe at ExcelsiorExcelsior monthly subscription
Your car.
Always
looked after.
Technical support, deadlines on time and an
organised history. An Excelsior Group product,
sold by ChillAuto.
See the tiers
From €9.99/month · VAT included
Three tiers
One service. The right level for you.
In person
Excelsior Plus
€19.99
/month · VAT included
Everything in Essential, plus an annual check-up, market value and recalls handled by us.
12-month minimum commitment.
Subscribe at ExcelsiorPermanent
Excelsior Max
€34.99
/month · VAT included
Everything in Plus, plus permanent monitoring, inspection and service runs, same-day reply.
12-month minimum commitment.
Subscribe at ExcelsiorThe subscription is managed by Excelsior Group at groupexcelsior.com. Monthly payment; one month free if you pay annually. In-person services in the Lisbon area.
What's included
More peace of mind at the wheel.
- 01
Technical line on WhatsApp
Send photos, videos or voice notes. Reply within 24 working hours (same working day on Max) with probable cause, severity and approximate cost.
- 02
Deadlines always on time
Reminders for road tax, periodic inspection, service, insurance renewal and long-interval maintenance.
- 03
Digital logbook and glovebox
Services, repairs, tyres, inspections, mileage, invoices and the car's documents in one link.
- 04
Manufacturer recalls
We monitor brand campaigns and Safety Gate by VIN. On Plus and Max, we take the car to the dealer.
- 05
Check-up and market value
On Plus and Max: an annual check before long trips, in Lisbon, and a quarterly report on your car's value.
- 06
Monitoring and inspection
On Max: a device fitted to the car with a monthly report, inspection and service runs, and 10% off at group partners.
Family plan
The same care. For the second car.
The 2nd car in the same household gets 30% off any tier: €6.99, €13.99 or €24.49 a month, with the same benefits.
−30%on the 2nd car · VAT included
How it works
From first contact to everyday use.
- 01
Choose a tier
Essential, Plus or Max, for your car or the family's second car.
- 02
Subscribe at Excelsior
The request is made at groupexcelsior.com. If you bought from us, say so and the first year of Essential is activated.
- 03
Count on us
Use WhatsApp and keep the car's records up to date.
Before you join
Everything clear, from the start.
- What is the minimum term?
- The minimum commitment is 12 months, paid monthly. Pay for the year and get one month free.
- What does the one-year offer include?
- For cars bought through ChillAuto, the first year of Excelsior Essential is included in the commission. There is no automatic renewal at the end of the year: you decide whether to continue, and in which tier.
- Can I start on Plus or Max right away?
- Yes. The offer covers the value of Essential; the difference to the chosen tier is paid monthly.
- Where are in-person services provided?
- In the Lisbon area. The annual check is done at an agreed location.
- Does the technical line replace a workshop visit?
- No. The support is indicative and does not replace an in-person diagnosis. It applies to the subscriber's car, under a fair-use rule.
- Who provides the service?
- The subscription is an Excelsior Group product, sold by ChillAuto. The technical team is the same one that assesses the cars we sell.
Next step? Looking after your car.
Talk to the team and choose the option that suits you.